As the first person our clients speak to, your empathetic and non-judgemental phone manner will help put them at ease.Our clients come first – they may be distressed and highly anxious so it’s crucial to ensure they’re able to speak with someone swiftly.

Through active partnerships with healthcare providers, researchers and communities, our models of care ensure the total wellbeing of our clients is supported at every stage. Our holistic, client-centred approach empowers individuals to control their reproductive health safely, and with dignity, regardless of their circumstances. We are the only national accredited provider of abortion, contraception and vasectomy services, and the country’s longest running provider of teleabortion. We are an independent, non-profit organisation dedicated to ensuring sexual and reproductive health services are equally accessible to all people living in Australia. If you have previous call centre/customer service experience, are looking for a casual position, and passionate about empowering our clients in sexual and reproductive health, we would love to hear from you! About us: We are an integral part of our organisation and are paramount to ensuring that our clients are responded to swiftly, effectively, compassionately, and without judgement. We provide empathy, compassion and understanding, while also obtaining the information needed to efficiently book our clients into the services they require. Our Client Service Advisors (call centre based) are the first point of contact for our clients and the most crucial.

Msi call center